Agency Detail

INFO LINE, INC.

703 South Main Street, Suite 211   Akron, OH 44311-1098

Mailing address

330-762-5627 Voice - Administration
330-376-6660 Voice - 24-Hour Information & Referral
330-376-4850 Voice - Emergency Food Line
330-315-1381 Voice - HMIS Program
330-615-0577 Voice - Homeless Hotline
330-762-0609 Voice - MedAssist
330-615-0570 Voice - Ohio Benefits Long-Term Services and Supports
211 Toll-Free - 24-Hour Information and Referral
888-212-5041 Toll-Free - 24-Hour Information & Referral
855-553-7783 Toll-Free - Supportive Services for Veteran Families (SSVF) Program
877-428-8844 Toll-Free - Housing Locator - Call Center
800-944-0308 Toll-Free - Lifeline
330-253-1137 FAX - Main Fax
330-315-1392 FAX - Lifeline Fax
330-315-1391 FAX - MedAssist Fax

Since its incorporation in 1975, Info Line's central purpose has been to connect people in need with services. Programs of Info Line include 2-1-1 Information and Referral, Housing Services, Lifeline, and MedAssist. Accredited by Alliance of Information and Referral Systems (AIRS).

211 INFORMATION AND REFERRAL
Connects people in need with local social services, faith-based organizations, government offices and educational institutions. This service is free, confidential, available 24 hours a day, and can be reached by simply dialing 2-1-1.

HOUSING SERVICES
Helps connect those who are homelessness or near homeless with shelter and support. Within Housing Services specific programs include Home Again, the Homeless Hotline, ReLink, Supportive Services for Veteran Families, and Homeless Management Information System (HMIS) of Summit County.

EMERGENCY FOOD LINE
Provides referrals to area food pantries for individuals and families in need of a 3-day emergency supply of food, baby formula or diapers. Callers may receive a referral up to 12 times per year and no more than once every 30 days.

LIFELINE
Offers an emergency response monitoring service for elderly persons and individuals with disabilities. A monitoring device is installed in the home and a message is relayed to a response center if there is a problem. A trained specialist then dispatches appropriate assistance.

MEDASSIST
Helps uninsured, low-income Summit County residents to access free and low-cost prescription medications and flu shots.

Services offered: (click name line for more detail)

  • CASE/CARE MANAGEMENT FOR VETERANS | SUPPORTIVE SERVICES FOR VETERAN FAMILIES (SSVF)
  • COMPREHENSIVE INFORMATION AND REFERRAL
  • DIRECTORY/RESOURCE LIST PUBLICATION | WHERE TO TURN
  • EMERGENCY FOOD CLEARINGHOUSES | EMERGENCY FOOD LINE
  • EMERGENCY SHELTER CLEARINGHOUSES | HOMELESS HOTLINE
  • FREE TRANSIT PASSES | BUS PASS PROGRAM
  • HOME RENTAL LISTINGS | HOUSING LOCATOR
  • HOMELESS ADVOCACY GROUPS | CONTINUUM OF CARE FOR THE HOMELESS (COC) - POINT IN TIME COUNT
  • HOUSING EXPENSE ASSISTANCE | HOME AGAIN - HOMELESS PREVENTION - COURT ORDERED EVICTIONS
  • HOUSING EXPENSE ASSISTANCE | HOME AGAIN - RAPID RE-HOUSING
  • INTERNET INFORMATION RESOURCES | 211SUMMIT.ORG
  • INTERNET INFORMATION RESOURCES | INFO LINE - RESOURCE WIRE
  • LONG TERM CARE OPTIONS COUNSELING | OHIO BENEFITS LONG-TERM SERVICES AND SUPPORTS (OBLTSS) - SUPPORT NAVIGATION
  • PERSONAL ALARM SYSTEMS | LIFELINE
  • PLANNING/COORDINATING/ADVISORY GROUPS FOR HOMELESSNESS ISSUES | HOMELESS MANAGEMENT INFORMATION SYSTEM (HMIS)
  • PRESCRIPTION EXPENSE ASSISTANCE | MEDASSIST
  • SPECIALIZED INFORMATION AND REFERRAL | 2-1-1 ONDEMAND TEXT
  • TELEPHONE REASSURANCE | INDEPENDENT LIVING ASSISTANCE - TELEPHONE SUPPORT (TELEPHONE REASSURANCE)

The community resource directory information is up-to-date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Info Line, Inc. does not rate, recommend or endorse any agency. We simply provide information as a public service.